Policy version: 2026-10-draft-1
What we collect
When you submit an enquiry, we collect the details you provide in the form — such as your name, contact details, employment and income information, and product preferences. We collect only what is needed for the type of enquiry you submit.
How we use it
- To record and handle your enquiry.
- To contact you about your enquiry, where you have consented.
- Where relevant and permitted, to share your enquiry with participating providers who may offer suitable products.
- To prevent fraud, spam and misuse of our services.
What we never ask for
We will never ask for your online banking passwords, card PINs, CVV codes or one-time passcodes.
Retention
We keep enquiry records only for as long as needed for the purposes above and to meet legal obligations, after which they are deleted or anonymised. Retention periods will be confirmed before launch.
Your rights
You can ask to access, correct or delete your personal data, or withdraw contact consent at any time, by sending a Data request.
Security
Enquiries are transmitted over encrypted connections and stored with access restricted to authorised staff.